Dear Valued customers,
We understand the growing concern in our community surrounding the outbreak of Coronavirus (COVID-19). We share the same concern and our thoughts are with all those who have been affected by this disease.
We currently remain 100% operational. We are actively monitoring all public sources of information and guidance, including the CDC and the World Health Organization, to ensure we are taking the necessary precautions for your well-being.
All of Rosner’s employees and guests are required to wear a face-covering while inside our store. No mask, no entry!
We provide a clean and safe store for our guests every day. On top of our daily cleaning procedures, we’ve implemented frequent disinfecting wipe-down procedures of all common touchpoints such as checkout counters, and computers. We’ve also increased the frequency of our restroom cleaning and disinfecting. We are trying our best to provide hand-sanitizer for our guests.
Employees not feeling well have been asked to stay home. We have also educated our sales professionals, store admins, and warehouse associates on our extra cleaning protocols. Additionally, we’ve asked all employees to practice safe distancing and avoid touch contact with our guests, including handshakes.
We are taking extra precautions with all delivery / installation services. Employees not feeling well or with families experiencing any symptoms are asked to stay home. Before making a delivery, we are asking guests to reschedule if anyone in their home is experiencing symptoms.
Every delivery team has been provided disinfectant spray to implement wipe-down procedures before and after every stop. Our Delivery teams have been trained to use hand sanitizer and wear disposable gloves at every stop.
In the event you do not want in-home service, we offer in-box shipping to your front door or garage and are able to avoid any person to person contact. Contact us at 561-967-8600 if you’d like to postpone or change a scheduled delivery.
Again, the health and welfare of our guests while shopping in our store and receiving delivery is our top priority. We trust that the measures outlined here will enable you to shop with confidence. You can also shop online at www.rosners.com. Our own expert sales professionals are available to help you by phone if you prefer to shop from home.
Thank you for experiencing “the Rosner’s Difference”.
The Rosner Family